Medi-Cal Provider PIN: Where to Get Help
A Medi-Cal provider PIN is an identity verification credential used for certain provider transactions. It is different from an NPI or an electronic claim submitter ID. The PIN is sensitive: do not put it in an article, ordinary email, or a support ticket.
If you need to locate or reset your PIN, use the current instructions on the official Medi-Cal provider site or contact the Medi-Cal Telephone Service Center at 800-541-5555. Depending on your enrollment and access, some PIN functions are available through the Medi-Cal Provider Portal. Official information: https://www.dhcs.ca.gov/providers-partners/provider-identification-number/
If Help Therapy needs an enrollment or billing credential for your arrangement, contact billing@helptherapy.com to confirm what is needed and how to provide it securely. Fixed Payout Group providers generally do not manage Help Therapy’s group claim submissions.